Privacy Policy

Evo Capital Solutions ("Evo Capital", "we", "us" or "our") is committed to protecting and respecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

1. Information We Collect

We collect personal data through the following channels:

  • Information you provide via forms completed on www.evocapitalsolution.com, in person, or through other communications.
  • Records of any correspondence when you contact us.
  • Responses to surveys, which you are not obliged to complete.
  • Details of transactions you carry out and the fulfilment of services we provide.
  • Details of your visits to our website and the resources you access, including traffic data and location data.
  • Data obtained from credit reporting agencies or sources in the public domain (such as registers, search engines, directories, and social networks).
  • Information from your web browser or device, including cookies and similar identifiers.

Providing your personal data is necessary for us to assess loan applications and manage our services. If you choose not to provide required information, we may not be able to process your enquiry. We retain personal data only for as long as is necessary to fulfil the purpose for which it was collected, after which archived data is maintained only while its purpose continues to exist.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

  • Assessing applications for loan facilities and your suitability for them.
  • Notifying you about important changes or developments to features of our services.
  • Assisting in credit checks and debt collection where applicable.
  • Communicating with you, responding to your enquiries, and resolving disputes.
  • Complying with applicable legal and regulatory requirements.
  • Preventing money laundering and other unlawful activities.
  • Verifying data and conducting credit checks.
  • Maintaining your credit history with us, whether or not a loan is granted.
  • Presenting our website content effectively to you.
  • Sending alerts, newsletters, updates, and educational materials you have agreed to receive.
  • Enabling participation in interactive features of our service.
  • Conducting client profiling, surveys, and statistical analysis.
  • Researching and developing new products and services.
  • Pursuing legal proceedings and recovery of debts owed to us.
  • Promoting and marketing our services and products.

Direct Marketing

We intend to use your name, contact details (including address, contact number, and email address), transaction patterns, and demographic data for direct marketing purposes.

The classes of services and products that may be marketed include:

  • Credit and loan facilities, financial services, and related products provided by Evo Capital Solutions or third parties.
  • Reward, loyalty, and promotional programmes.
  • Invitations to events such as seminars, webinars, and conferences.

We will seek your written consent before sharing your data with other organisations for their own marketing purposes, and we may receive compensation for such sharing.

Direct marketing may be conducted via fax, email, direct mail, telephone, and other communication methods. You may opt out of receiving marketing communications at any time, free of charge, by contacting us at the email address listed below.

3. Disclosure of Information

We may disclose your personal data to the following parties:

  • Our personnel, agents, advisers, auditors, contractors, financing providers, and service providers in connection with our operations or services.
  • Credit reporting and debt collection agencies.
  • Our overseas offices, affiliates, business partners, and counterparts.
  • Any person under a duty of confidentiality to us.
  • Any person to whom we are required to make disclosure under applicable laws.
  • Any actual or proposed transferee, participant, or sub-participant of our rights or business.
  • Third-party financial institutions, insurers, credit card companies, and external service providers.

4. Cookies

Our website uses cookies to distinguish you from other users and to improve your browsing experience. By continuing to browse our website, you indicate your acceptance of our use of cookies.

Types of Cookies We Use

  • Strictly Necessary Cookies — essential for the operation of the website, allowing communication with our servers and retention of page information.
  • Analytical / Performance Cookies — track the number of visitors and how they move around the site so we can improve how the website works.
  • Functionality Cookies — recognise returning users, personalise content, and remember preferences such as your selected language.
  • Targeting / Advertising Cookies — record your visits to our website, the pages you have viewed, and your responses to advertisements, so we can deliver relevant marketing and measure its effectiveness.

Third parties (such as advertising networks and analytics providers) may also set cookies that are outside our control.

Most browsers accept cookies by default. You can choose to disable cookies, but please note that doing so — including disabling strictly necessary cookies — may impair the functionality of our website.

We may use third-party web analytics services that employ cookies, server logs, and web beacons. These providers may receive information including IP addresses to evaluate website usage and may use such information to contextualise advertising on their networks.

5. Security

All information you provide to us is stored on secure servers, and payment transactions are protected with SSL encryption. You are responsible for keeping any password you use to access our services confidential.

Unfortunately, the transmission of information over the internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee the security of data transmitted to our website; transmission is at your own risk. Once we receive your information, we apply strict procedures and security features to prevent unauthorised access.

6. Changes to This Privacy Policy

Any future amendments to this privacy policy will be posted on this page and will apply only to data collected after the revised policy is published. Please check this page from time to time to stay informed of any updates.

7. Data Transfers

Your data may be held on servers located in Malaysia or in other territories. We may transfer your personal data to our overseas offices or to any of the persons listed in Section 3 above, located inside or outside Malaysia.

8. Your Consent and Rights

By using our services, applying for a loan, or visiting our website, you consent to our collection and processing of your personal data in accordance with this policy. You confirm that all data you provide is accurate, complete, and not misleading or outdated, and you agree to update us promptly should any changes occur.

Your Rights Under the Personal Data Protection Act

  • Check whether we hold your personal data and request access to it.
  • Request correction of any inaccurate data as soon as reasonably practicable.
  • Ascertain our policies and practices in relation to personal data.
  • Object to the use of your personal data for direct marketing.
  • Request information about routine disclosures to credit reporting or debt collection agencies.

Contact for Requests

To exercise any of these rights, please contact us at:

Email: support@evocapitalsolution.com

Attention: Data Protection Officer, Evo Capital Solutions

Reasonable fees may apply for data access requests as permitted under the Act.

9. Governing Law and Jurisdiction

This privacy policy respects the rights of data subjects under the Personal Data Protection Act and is governed by the laws of Malaysia. By using our services, you agree to submit to the exclusive jurisdiction of the Malaysian courts.

10. Language

This privacy policy is issued in English and Bahasa Malaysia. In the event of any inconsistency between the two versions, the English version shall prevail.

Last updated: 27 April 2026